Liftech Group Sdn Bhd specializes in manufacturing and supplying heavy lifting equipment. They employ over 200 people and operate across Malaysia and South East Asia. Their product lines include overhead, jib, and monorail cranes. To enable them to meet customer demand efficiently and accurately, Liftech needed a solution to optimize the generation of crane drawings.
Learn how DriveWorks technology enabled Liftech to significantly enhance their productivity and efficiency.
Improving customer experience and reducing response times
Before implementing DriveWorks, different draft technicians were involved at various project stages to create new drawings from scratch for each order. This process was labor-intensive and prone to error.
Liftech’s DriveWorks implementation streamlines the workflow between their sales team and draft technicians. When orders are received, the sales team submits a drawing request to the draft technicians who use DriveWorks to drive the automatic generation of the required crane drawings.
Liftech customers receive their detailed drawings quickly, improving their purchasing experience, and also enabling them to easily identify any changes they would like to make.
Reducing crane drawing generation time
Previously, manual crane drawing generation took up to 4 days. Now, using DriveWorks to automate the generation of drawings, the process takes less than 10 minutes. This has improved response times as the sales team can send accurate drawing documents to their customers faster.
Business-wide benefits
Liftech has found DriveWorks easy to set up and manage, and employees across the business now have a more manageable workload. Liftech engineers have more time to focus on specialized projects and their professional development.
“DriveWorks has had a tremendous impact on our team, with everyone from different departments feeling satisfied and happy with the results”
Treston Ng Business Development Manager at Liftech Group Sdn. Bhd.
Learn more about streamlining design automation and boosting efficiency with DriveWorks
As manufacturers adopt digital technologies, they automate repetitive design tasks, streamline operations, and simplify the process of configuring and quoting custom products.
DriveWorks provides a comprehensive suite of design automation, 3D product configurator, and CPQ digital technology solutions. From simple automation tasks to complex configurations, DriveWorks technology enables manufacturers of all sizes to efficiently configure, design, sell, and manufacture custom products.
Get started with DriveWorks technology
Get started with any DriveWorks software and upgrade as your requirements change.
DriveWorksXpress is the free design automation tool you already have inside SOLIDWORKS®. Activate your free license of DriveWorksXpress in the SOLIDWORKS® tools menu to get started today.